FAQ’s

How can I contact Designer Dog Harness?

You can email us at [email protected] where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Yes

Where do you ship from?

We ship from Southwest Ranches, Florida USA?

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied.

Do you accept exchanges?

We accept exchanges as long as the item is in good condition. The client must pay for shipping back to us, and we will provide you the return address. Plus, the client must pay for shipping back to clients address. We will provide you a link to pay for return shipping.

Do you accept refunds?

We don’t accept refunds.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.